Student Mental Health Resources: Home

Meritus Mental Health

Mental Wellness Entrance / Orange Entrance

11116 Medical Campus Rd.

Hagerstown, MD 21742

Monday-Friday 9am-6pm

301-393-4357

Meritushealth.com/MentalHealth

Helpful Hotlines

General Crisis

Crisis Text Line

Text SUPPORT to 741-741

Depression and Suicide

National Suicide Prevention and Crisis Lifeline (24/7)

Call or text 9-8-8

The Trevor Project (24/7)

866-488-7386
thetrevorproject.org

LGBTQIA National Help Center (24/7)

888-843-4564
lgbthotline.org

Dating Abuse and Domestic Violence

loveisrespect (24/7)

Eating Disorder Hotline

National Eating Disorder Association

Mental Illness Hotline

Maryland Youth Crisis Hotline

Call or text 9-8-8

National Alliance on Mental Illness

800-950-6264
M - F: 10 am - 6 pm

Sexual Assault Hotline

RAINN: Rape, Abuse, and Incest National Network (24/7)

Veterans Crisis Line

Veterans Association (24/7)

Local Organizations

TimelyCare 24/7 Virtual Support

For the 2024-2025 academic year, HCC is contracted with TimelyCare to provide 24/7 virtual mental health care support to actively enrolled credit students, WSCE non-credit students enrolled in licensure certification programs, and PALS students who are regularly attending classes.  TimelyCare’s licensed counselors offer telehealth support through unlimited TalkNow consultations and up to 12 free scheduled counseling appointments per student per year (no insurance needed!). Limited psychiatry visits are available upon referral (see Dean of Students Office).  Get started by logging onto timelycare.com/hagerstowncc or downloading the Timelycare app and sign in with your HCC student email address. Questions: studentaffairs@hagerstowncc.edu.

On-Campus Support

HCC’s CARE advisors offer support to students experiencing personal challenges. In addition to referrals to community resources, CARE advisors help students navigate college processes when students’ ability to be successful in the classroom is impacted by life’s challenges. Students can reach out directly to their CARE advisor, stop by the Registration & Student Support suite in the Student Center, or complete an online Need Help? form (under the Current Students tab on the website) to initiate support. Faculty and staff also identify students who may be in need of CARE support.

CARE Advisors

Registration & Student Support

Angie Auldridge: Lead CARE Team Member

Director: Advising, Registration & Student Support
alauldridge@hagerstowncc.edu
240-500-2575

Jennifer Davis: Coordinator of Registration

jedavis@hagerstowncc.edu
240-500-2335

Trisha Horowitz: Student Support Advisor

Advises: Behavioral, Social Sciences, and Business Majors
tehorowitz@hagerstowncc.edu
240-500-2325

Maggie Robertson: Student Support Advisor

Advises: English, Humanities
mdrobertson@hagerstowncc.edu
240-500-2609

Paola Torres: Student Support Advisor

Advises: Math, Science, Engineering, and Technology Studies
pctorres@hagerstowncc.edu
240-500-2611

Alexis Blank: Student Support Advisor

Advises: Health Sciences
abblank@hagerstowncc.edu
240-500-2498

Kyra Baker: Student Support Advisor

Advises: Nursing
krbaker15249@hagerstowncc.edu
240-500-2372

Cohort Programs

Jaime Bachtell: Lead CARE Team Member

Director, Student Cohorts, Compliance & Intervention
jlbachtell@hagerstowncc.edu
240-500-2273

Luis J. Flores: Disability Support Services Specialist

Disability Support Services & Cohort Programs
ljflores@hagerstowncc.edu
240-500-2291

Kristen Hoffman: Disability Support Services Advisor

Disability Support Services & Cohort Programs
knhoffman@hagerstowncc.edu
240-500-2712

Tracy Nickel: Career Programs Support Advisor

Career Programs & Cohort Programs
tnickel@hagerstowncc.edu
240-500-2542

Ben Ebertowski: Veterans and Military Specialist

baebertowski@hagerstowncc.edu
240-500-2377

Alison M. Hess: Advisor CCAMPIS

Child Care Access Means Parents in School
amhess@hagerstowncc.edu
240-500-2615

Petra B. Friedrich: TRiO Student Support Service Counselor/Advisor

pbfriedrich@hagerstowncc.edu
240-500-2659